Refund & Cancellation Policy

Last updated: October 2026

This policy explains how cancellations, rescheduling and refunds work for services booked with Awadh Pest Control Services ("we", "us").

1. Rescheduling

You may request to reschedule a confirmed visit by calling or messaging us at least 24 hours before the appointment. We will offer the next available slot.

2. Cancellation by customer

• Cancel at least 24 hours before the visit: no cancellation charge.
• Cancel within 24 hours, or if our technician reaches the site and cannot start because access was denied or preparation was not done: a visit / travel fee may apply.

3. Cancellation by us

If we must cancel due to weather, technician unavailability or other reasons, we will reschedule at no extra cost or refund any advance paid for that visit.

4. Refunds

• Advance payment for a cancelled visit (as per this policy) is refunded or adjusted against a future booking, as you prefer.
• If a paid treatment could not be completed for reasons on our side, you may choose a free re-visit or a refund of the amount paid for that incomplete service.
• Refunds, where approved, are processed within 7–14 working days to the original payment method where possible.

5. Warranty / follow-up visits

Where a warranty period was included in your booking, follow-up visits during that period are free of charge as per the conditions shared at booking. Warranty does not automatically mean a full cash refund.

6. Contact for refunds

Awadh Pest Control Services, K 737 Amrai Gaon Saheed Bhagat Takrohi, Lucknow 226016
Email: awadhpestcontrolservice@gmail.com
Phone: +91 7007911679